Manager of a bank Essay Example | Topics and Well Written Essays - 500 words

Manager of a bank - Essay Example The position’s basic academic qualifications vary across banks. While some banks prefer people with Masters Degrees in Business Administration or post graduate diploma in business management, others recruit individuals with Bachelor degrees. Qualified accountants under Chartered Accountancy can also fill the position of a bank manager. Similarly, a Master degree in Economics is an entry qualification into the career position. While possession of any of these qualifications establishes an opportunity to be employed by a bank as its manager, a combination of two or more, and even possession of other academic qualifications in addition to these, adds competitive advantage to an individual for consideration into the position of a bank manager. Such qualifications are necessary for meeting the scope of work in the banking sector, which defines the roles and responsibilities of a bank manager. The manager has a general responsibility of overseeing operations in his or her branch or sets of branches and includes exercising control over branch employees and processes. The manager is for example responsible for marketing his branch and the branch’s offered products. He, with respect to this role ensures development of strategies for understanding customer’s behavior and influencing such behavior towards higher demand for the organization’s product. He is also responsible for meeting customers’ expectations and resolving any emergent problems from customers. This is achieved through two initiatives. Ensuring that customers’ utility through offered products is achieved by initiating market research in order to determine products that can meet customers’ changing needs. He also approves m arket research findings for implementation towards delivery of newly developed products and practices. The manager also listens to customers’ complains against his branch’s employees or products, and